Cross-Connect Blog

Product News: Updates to CPI's Remote Infrastructure Management - RIM-600

4/28/2011 8:00:00 AM

RIM 600Having the ability to remotely monitor, record and analyze environmental security and safety conditions in your data center is a luxury you can most certainly afford thanks to CPI's Remote Infrastructure Management (RIM-600) System.

Recently, we rolled out a variety of new RIM-600 ConsoleView Software and Firmware upgrades, which you can access here.

For existing customers already using CPI's RIM-600 or those interested in adding it to their data center or equipment room, the latest features and upgrades include:

  • Support for the most recent version of Axis Camera Control (allowing you to view motion JPEG video streams) - software
  • Two new nodes for PowerGate Alarm Response, which initiates an outlet on or off response when an alarm occurs (and reverses the action when the alarm returns to normal) - firmware
  • Added Ethernet Mode options in the Network Configuration menu for better compatibility with legacy hubs and switches - firmware
As always, we encourage RIM-600 users to keep software up to date regardless of the firmware versions you are using, while also encouraging users who do wish to upgrade your firmware to first contact CPI Technical Support at or by calling 1-800-834-4969. Robert Sienkiewicz, Senior Technical Support Specialist 


CPI Case Study: Orlando Health

4/25/2011 8:00:00 AM

Orlando Health TeraFrame Cabinets
Perhaps more than any other industry today, healthcare is in a state of extraordinary transition. Issues like insurance reform and universal care dominate the headlines, yet behind the scenes, an equally important shift is well underway - the transition to electronic medical records (EMR) and patient billing.

For Orlando Health, a comprehensive, private and non-profit healthcare network in Central Florida, this digital transition means the information technology (IT) that supports patients and faculty alike be built upon a robust and extremely reliable network infrastructure. When lives hang in the balance, the systems that support patient care must perform to task - a necessity never lost on Orlando Health. 

To ensure reliability in this more robust network infrastructure, Orlando Health called upon Chatsworth Products, Inc. (CPI) to help create an innovative, state-of-the-art data center that supports healthcare reform in the realm of digital data. 

As Brian Comp, Orlando Health's Chief Technology Officer points out, "healthcare is growing significantly - we are on average, growing 30-50% a year in our data processing requirements and those things are significant enough that we have to continually think out three to five years 'how are we going to be able to manage this growth?'"

Building a new data center that could not only handle this expansion, but dependably manage such a high volume of data on a consistent basis meant Orlando Health needed to ensure a variety of key variables in optimal data center build and maintenance - chief among them - thermal management.

To tackle the issue of cooling, Orlando Health implemented a contemporary design using CPI's glacier white F-Series TeraFrame® Cabinets equipped with Vertical Exhaust Ducts, which allowed hot air to be directed out of the cabinet and into an isolated return air path above the drop ceiling (not to mention decreasing lighting costs thanks to the white cabinets). This isolation approach also allowed Orlando Health to replace a previous raised floor design with slab flooring, allowing CPI cable pathways to be installed above the CPI cabinets.

Of course, there's much more to Orlando Health's success story than meets the eye. In addition to reading the complete story here, be sure to watch this special video recap, highlighting all of the positive transformations that Orlando Health's new state-of-the-art data center have undergone thanks to CPI's Passive Cooling® Solutions and more.

Orlando Health Staff
Orlando Health Team from left to right, Brian Comp, Chuck Hahn,
Steve McAllister, Patricia Wood, Martin Reinwein, David Simpson,
Ahmed Mohamed and Samual Tift.

Jeff Cihocki, eContent Specialist 

Industry News: When the Cloud Crashes

4/22/2011 7:16:22 AM

Back at the end of 2010, we told you about one of the hottest topics for 2011 - the cloud. True to form, the IT industry has been buzzing about it for quite some time, and here in the first few months of the year, there have already been major strides by major players to push cloud computing to the masses.

One of the most notable announcements came from Amazon at the end of March, when they introduced Amazon Cloud Drive, billed as "your hard drive in the cloud." Essentially giving anyone anywhere with access to the internet the ability to store and use music, videos, photos and documents online, its potential for convenience and minimal physical hardware for the end-user is impressive. Yet it also creates huge swarms of data that need the proper storage, maintenance and upkeep, yup, you guessed it, in the cloud.Amazon-logo.jpg 

As primary and colocation data centers spring up across the globe to handle this oncoming mass of data tied to the cloud, it's important to remember that the same issues of backup, downtime and troubleshooting still exist.

Just yesterday, on April 21, 2011, a scalable data center in Northern Virginia that hosts the Amazon Elastic Compute Cloud (EC2) web services, experienced a significant crash due to latency issues. The data center, a hub for many third-party social media websites such as Reddit, Hootsuite, and Foursquare all experienced considerable downtime, with customers feeling the effects.

While outages due to network failure and other various reasons are simply a fact of life, the news does highlight how the cloud, as both an entity and a solution, must negotiate its place in the data storage spectrum. For some companies, getting on the grid means going off-site for hosting. For others, it's a matter of preference to keep that data just down the hall.

At Chatsworth Products, we offer customized solutions for every occasion. Jeff Cihocki, eContent Specialist 

CPI Joins Graybar in Operation CARE for U.S. Troops

4/20/2011 8:00:00 AM

Operation CareOn April 7-10, 2011, Chatsworth Products, Inc. (CPI) attended the Graybar National Comm/Data Training Conference in Orlando, FL. During this event, we were honored to take part in a team-bonding exercise known as "Graybar CARES," which incorporates Community, Awareness, Responsibility, Education and Service.

Eight employee-owners from CPI took part in Operation CARE, where we assembled care packages for U.S. service personnel. The event included various trivia questions, including identifying the insignias of each branch of the military. Correctly answering the trivia questions meant a chance to shop for items which could be included in each care package. Incorrect answers led to bonding amongst the team members as we tried to figure out the correct answer.

In addition to the variety of comfort items ranging from toothbrushes and razors to granola bars and magazines, letters written by our team members were also included in the care packages. We certainly enjoyed this opportunity to support our troops while having a great time bonding with one another. Jennifer Miller, Sales and Marketing Specialist 

CPI's Mexico City Office Kicks Off Its Year-Long Seminar Series

4/15/2011 8:00:00 AM

A few months ago, we told you about the exciting new renovations that took place at our Chatsworth Products offices in Mexico City. In addition to an impressive new design and floor plan, CPI also added a state-of-the-art training center and demo space known as the Centro De Diseno Y Alta Tecnologia (CDAT).

BLOG-CDAT-Seminar-Workbook-Apr-2011.jpgWe’re thrilled to report that we’re quickly putting the CDAT to great use, now announcing a brand new series of end-user and certified contractor seminars revolving around optimal data center solutions.

For our customers, contractors and colleagues in the Latin America region, these seminar dates offer a great opportunity to network with peers and learn a variety of best practices from CPI.

The first set of seminars will be geared towards end-users and be conducted in conjunction with our partners at Corning Cable Systems, IGSA Power and Total Ground. This continuous training program begins in April and runs through December 2011, focusing on optimized data centers and designing for the future. Dates include:

  • May 2-6, 16-20, 23-27                                         
  • June 13-17, 20-24
  • July 11-15, 18-22
  • August 8-12, 15-19
  • September 5-9, 19-23
  • October 10-14, 17-21
  • November 14-18
  • November 28-December 2
  • December 5-9
The second set of seminars will be geared towards CPI certified contractors and feature valuable information about CPI solutions for data center design. Dates include:
  • May 30-31
  • June 27-28
  • July 25-26
  • September 26-27
All seminars will be conducted at CPI's CDAT in Mexico City and include a complimentary and informational workbook (see photo) for your convenience. To register and learn more, please contact Rosa Romero Ruiz at or by phone at +52-55-5203-7525. Jeff Cihocki, eContent Specialist  

Join CPI in Montana for the KyotoCooling Conference

4/11/2011 8:00:00 AM

KyotoCoolingAfter a long-running series of successful KyotoCooling® Conferences in Europe, it's finally time for a United States-based installation to host an event focused on this innovative data center cooling technique. Come to Helena, Montana for the KyotoCooling Conference this May 17-18, 2011 to learn from top industry experts about the evolution, latest developments, financial metrics, and how to design, build and maintain a KyotoCooling system.

Chatsworth Products, Inc. (CPI) be on-hand at the first-ever U.S. data center to use this remarkably efficient energy recovery wheel air-to-air heat exchange cooling system and see how CPI's various containment solutions allow operating set-points that maximize the effectiveness of the KyotoCooling solution. In addition to a first-hand tour of Montana's working site, attendees can also look forward to remotely operating the Amersfoort, Netherlands KyotoCooling test site (includes AirLull and ECO controller demo).

Click here to to register and learn more about this event. Jeff Cihocki, eContent Specialist 

Cisco Adds New Switch, Updates Others Across Its Data Center Product Line

4/6/2011 8:00:00 AM

Cisco SwitchesLast week, one of the most well recognized names in the tech industry, Cisco, announced a variety of product additions and updates to its Data Center Business Advantage lineup. These include:

  • Introduction of a brand new switch - the Cisco Nexus® 3000 Series (for ultra low-latency)
  • Updates to the popular Cisco Nexus 7000 Family
  • Updates to the popular Cisco Nexus 5000 Series
  • Additions to the popular Cisco Catalyst® 6500 Series (including new Application Control Engine ACE30 module)
  • New MDS storage switches (SAN)
  • Other assorted product additions that span their entire data center portfolio
While Cisco continues to innovate and integrate powerful new data center equipment solutions, you can rest assured that Chatsworth Products, Inc. (CPI) will continue to provide a variety of Cisco-compatible storage solutions for new and existing Cisco products alike.
N-Series TeraFrame CabinetThese include several of CPI's N-Series TeraFrame® Network Cabinets, tested and approved by Cisco to effectively mount 9509, 9513, 7010, 7018 and 6500 Switches, and a variety of Zone Cabling and Wireless Enclosures for other assorted Cisco equipment.  
Learn more about all of CPI's compatible solutions for Cisco products and be sure to check back often as we continue to remain on the cutting edge of compatibility and reliability when it comes to all of the major equipment providers. Jeff Cihocki, eContent Specialist  

Celebrating CPI's Official Opening in Dubai

4/4/2011 8:00:00 AM

Duba FlagOn March 16, 2011, Chatsworth Products officially celebrated the grand opening of its latest international office in Dubai. Regional employees, distributor partners such as Anixter and WestconME, and other local guests marked the occasion with a tour of the new facilities, a product presentation and an evening meal.

While this event officially marks CPI's presence in Dubai, business in the region has already had strong support from our international and domestic operations in coordination with distributors and remote staff based in the Middle East, led by Regional Sales Manager (RSM), Sundeep Raina.

Now, with a fully functioning office and dedicated team that also includes CPI Technical Manager, Rohit Bhargava, CPI is well positioned to take advantage of healthy market expansion in the region and continue to strengthen our global presence. Jeff Cihocki, eContent Specialist