Product Configurator

Use our Product Configurator to create, price and order custom products and systems in a few short steps.

Start Configuring


Support & Downloads

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CPI’s commitment to excellence begins with quality design and manufacturing and continues with quality service and support. Known for going the extra distance to make sure you are delighted with the experience, CPI's highly trained customer service and technical support teams provide a level of assistance that is recognised as the industry benchmark. How can we help you? 

Technical & Design Support

CPI's Technical Support Team takes pride in getting the right answers to you quickly to help you meet all your project requirements.

The Technical Support team also provides a number of free services including detailed drawings using CPI’s Layout Software with AutoCAD®. Technical Support also provides bills of material, CAD® drawings (also available in PDF format) and the support you need to complete your project on budget and on schedule.

Additionally, our Tech Support staff specialises in working with value added resellers, contractors, information systems teams, schools, government agencies, end users and new customers who would like a job done right the first time.

Call +44-1628-524-834
Monday - Friday
9am to 5pm, BST

Submit support request
Email technical support
Global contacts

Documentation Centre

The Documentation Centre is a comprehensive online reference that provides the ability to search for and download printable documentation to support bids and proposals.

Find Documentation Now

Design Tools

Do you need help with laying out your rack/cabinet, equipment room or cable pathway? Take advantage of these tools.

Product Configurator
MasterFormat Specifications
OSHPD Pre-Approved Products
Cable Fill Tables
CPI PUE Calculator™

Downloads

Get product specifications, 3D illustrations and other assorted information from a variety of download sources:

Visio Shapes
CAD Blocks
BIM Drawings
Software
Data Syndication (Partners Only)

Training

CPI offers a wide variety of training and learning modules to better educate our customers on products and services.

Learn more
Events

Video Library

Get a first-hand look at CPI products and services with this comprehensive video library, where seeing is believing.

Video Library
Visit CPI on YouTube

Try the RIM-600

Sales Support

Contact Sales Support if you have questions about:

  • Product Orders 
  • Distributors & Resellers

Call +44-1628-524-834. In the U.S. and Canada, call 1-800-834-4969.

Or you can submit a Customer Support Request. 

Hours: Mon. - Fri., 9am to 5pm BST OR Mon - Fri, 5am to 5pm, U.S. Pacific Standard Time

 

Find a CPI Sales Rep Near You